Legal & Policy

Terms and Conditions – Juan567 Online Gaming Philippines

These terms govern how juan567 works and what you can expect from us as a player. We've written them to be as clear as possible — no unnecessary legal jargon, no clever wording designed to trip you up. Please read through before you start playing.

Last updated: 1 June 2025
juan567

Juan567 is committed to fair, transparent gaming for every Filipino player.

What These Terms Cover

A quick overview of the key areas before you dive into the full text below.

Account Eligibility

Who can create a juan567 account, age requirements, and the rules around account ownership. One account per person — no exceptions.

Deposits & Withdrawals

How juan567 handles your money — processing times, limits, verification requirements, and what happens if a payment fails.

Bonuses & Promotions

Rules around welcome bonuses, cashback offers, and any promotional credits. Wagering requirements and how to claim what you've earned.

Game Rules & Fairness

How juan567 ensures fair outcomes, what happens during a technical error mid-game, and how disputes are handled.

Responsible Gaming

Juan567's obligations and your rights when it comes to responsible play — limits, self-exclusion, and how to get help when you need it.

Account Security

Your responsibilities for keeping your account secure, what to do if you suspect unauthorised access, and how juan567 protects your data.

Please read these Terms and Conditions carefully. By registering an account or using any service on juan567.com, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, please do not use the platform.

1 General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and juan567 ("we," "us," or "the Platform"), the operator of juan567.com. Juan567 is a licensed online gaming platform operating in the Philippines under a valid license issued by the Philippine Amusement and Gaming Corporation (PAGCOR).

By accessing juan567.com, creating an account, or participating in any game or promotion offered on the Platform, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. These Terms apply to all visitors, registered users, and players of juan567.

Juan567 reserves the right to amend these Terms at any time. Significant changes will be communicated to registered players via email or in-app notification. Your continued use of the Platform after any amendment constitutes your acceptance of the updated Terms.

Quick note: These Terms are written in English (en-PH). If anything is unclear, our support team is available 24/7 and happy to explain any section in plain language.

2 Eligibility

To register and play on juan567, you must meet all of the following requirements:

  • You must be at least 18 years of age. Juan567 does not permit minors to create accounts or participate in any games. Age verification is required during the KYC process.
  • You must be a resident of or physically located in a jurisdiction where online gaming is legal. Juan567 primarily serves players in the Philippines but complies with all applicable local laws.
  • You must not be on any self-exclusion list maintained by juan567 or any PAGCOR-affiliated exclusion registry.
  • You must not have had a previous juan567 account that was closed for violation of these Terms.
  • You must be acting on your own behalf — not as an agent, representative, or proxy for another person.

Juan567 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory verification may result in account suspension or the withholding of withdrawals pending review.

3 Account Registration

Each player may hold only one account on juan567. Creating duplicate accounts is a serious breach of these Terms and may result in immediate account closure and forfeiture of any balances held across all associated accounts.

When registering, you must provide accurate, current, and complete information. This includes your full legal name, date of birth, contact number, and email address. You are responsible for keeping this information up to date. If juan567 discovers that registration information is false or misleading, we reserve the right to close the account without prior notice.

You are solely responsible for maintaining the confidentiality of your account credentials — username, password, and any two-factor authentication details. Juan567 will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

  • Never share your password with anyone, including friends or family.
  • Always log out after using a shared or public device.
  • Contact juan567 support immediately if you suspect unauthorised access to your account.
Important: Juan567 staff will never ask for your password. If anyone claiming to represent juan567 asks for your login credentials, do not provide them and report the incident immediately.
juan567

Juan567 supports players from every region of the Philippines with transparent, fair terms.

4 Deposits and Withdrawals

Juan567 supports a range of Philippine payment methods including GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, and Visa/Mastercard debit and credit cards. All transactions are conducted in Philippine Peso (₱).

Deposits:

  • The minimum deposit is ₱50 for most e-wallet methods and ₱200 for bank transfers.
  • Deposits are credited to your juan567 wallet promptly upon confirmation from the payment provider — typically instant for e-wallets.
  • Juan567 does not charge fees on deposits. Third-party payment providers may have their own charges.
  • Funds deposited to juan567 may only be used for gaming purposes on the Platform. You may not use juan567 as a money transfer service.

Withdrawals:

  • The minimum withdrawal is ₱100 for e-wallets and ₱200 for bank transfers.
  • Before your first withdrawal, you must complete the KYC (Know Your Customer) verification process. This is a one-time requirement mandated by PAGCOR and the BSP Anti-Money Laundering regulations.
  • E-wallet withdrawals are typically processed within 15 minutes. Bank transfers may take up to one business day depending on the receiving institution.
  • Juan567 reserves the right to delay or decline a withdrawal if it suspects fraudulent activity, bonus abuse, or a breach of these Terms pending investigation.
  • As a general rule, withdrawals are processed to the same payment method used for the most recent deposit. Exceptions require written confirmation from our support team.

All amounts are in Philippine Peso (₱). Juan567 does not process transactions in foreign currencies. Currency conversion is your responsibility if your payment provider charges FX fees.

5 Bonuses and Promotions

Juan567 offers various bonuses, cashback promotions, and loyalty rewards from time to time. Each promotion comes with its own specific terms, including wagering requirements, eligible games, time limits, and maximum withdrawal amounts derived from bonus funds.

Key rules that apply to all promotions on juan567 unless stated otherwise:

  • Bonuses are available to one account per person, per household, per device, and per IP address.
  • Welcome bonuses may only be claimed once per player. Attempting to claim multiple welcome bonuses through duplicate accounts constitutes bonus abuse.
  • Wagering requirements must be met in full before bonus-derived winnings can be withdrawn. The specific multiplier (e.g., 20x, 30x) is stated in each promotion's individual terms.
  • Juan567 reserves the right to cancel a bonus at any time if it determines the player has used fraudulent means, exploited a technical error, or acted in bad faith.
  • Bonus funds and real-money funds are kept separate in your wallet. Real-money funds are used first; bonus funds follow once real money is exhausted.
  • Bonuses have an expiry period. Unclaimed or unused bonuses that have passed their expiry date are automatically removed from your account.

If you are unsure whether a specific game contributes to wagering requirements under a current promotion, check the promotion's individual page or contact juan567 support. Assumptions are not grounds for dispute.

juan567

Promotions at juan567 are designed to be fair, transparent, and genuinely rewarding for players.

6 Game Rules and Fairness

All games on juan567 use certified random number generation (RNG) technology. Game outcomes are independently tested to ensure statistical fairness. The theoretical return-to-player (RTP) percentages for individual games are made available in each game's information panel.

In the event of a technical malfunction during a game session, juan567's standard policy is as follows:

  • If a malfunction occurs before a round is completed, the round is deemed void and the stake is returned to the player's account.
  • If a malfunction occurs after a round result has been confirmed and credited, the result stands.
  • Juan567 is not responsible for losses arising from internet connectivity issues on the player's end during live game sessions.

By accepting these Terms, you acknowledge that all gaming outcomes on juan567 are determined by RNG or, in the case of live dealer games, by the physical result of a certified game in progress, and that no outcome can be influenced by the Platform or by players using legitimate means.

If you believe a game result was incorrect, contact juan567 support within 7 days of the disputed session with your game round ID. Disputes submitted after this window may not be reviewable.

7 Prohibited Conduct

The following actions are strictly prohibited on juan567 and may result in immediate account suspension, permanent closure, and forfeiture of all balances:

  • Creating more than one account per person.
  • Providing false, misleading, or fraudulent registration or verification information.
  • Using automated software, bots, scripts, or any technology designed to gain an unfair advantage over other players or the Platform.
  • Exploiting technical bugs, glitches, or errors to generate winnings. Any winnings obtained this way will be voided.
  • Colluding with other players in multiplayer games to manipulate outcomes.
  • Using the Platform for money laundering, fraud, or any activity that violates Philippine law.
  • Attempting to reverse engineer, copy, or distribute any content, software, or intellectual property belonging to juan567.
  • Harassing, threatening, or abusing juan567 staff or other players via any communication channel.
  • Allowing a third party to access or operate your account on your behalf.

Juan567 actively monitors activity on the Platform for signs of prohibited conduct. We cooperate fully with PAGCOR, the BSP, and law enforcement authorities when required. Players found to be engaging in prohibited conduct waive any right to the return of deposited funds.

8 Responsible Gaming

Juan567 is committed to providing a safe gaming environment. We recognise that for a small number of players, gaming can become problematic, and we take that seriously. The following tools are available to all registered players:

  • Deposit limits: Set daily, weekly, or monthly caps on how much you can add to your account.
  • Session time reminders: Receive notifications after a set period of continuous play.
  • Cooling-off periods: Temporarily restrict access to your account for a defined period.
  • Self-exclusion: Permanently close your account and request to be added to the PAGCOR exclusion registry.

Players who use self-exclusion tools will not receive promotional communications from juan567 during the exclusion period. Attempting to circumvent a self-exclusion by creating a new account is a breach of these Terms.

Juan567 strictly enforces its 18+ policy. If we have reason to believe a minor is attempting to use the Platform, we will suspend the relevant account and report the matter to PAGCOR as required by our license conditions.

For more information on responsible gaming resources available in the Philippines, please visit our Responsible Gaming page.

9 Privacy and Data Protection

Juan567 collects and processes personal data in accordance with Philippine data privacy law, including the Data Privacy Act of 2012 (Republic Act No. 10173). The types of data we collect, how it is used, and your rights as a data subject are explained in detail in our Privacy Policy, which forms part of these Terms by reference.

Key points regarding your data at juan567:

  • Your personal data is used to verify your identity, process transactions, prevent fraud, and comply with PAGCOR and AMLC reporting requirements.
  • Juan567 does not sell your personal data to third parties for marketing purposes.
  • You have the right to access, correct, and in certain circumstances request deletion of your personal data held by juan567.
  • Transaction records are retained for a minimum of five years as required by BSP Anti-Money Laundering regulations.

10 Intellectual Property

All content on juan567.com — including but not limited to the logo, brand name, game interfaces, graphics, text, software, and promotional materials — is the intellectual property of juan567 or its licensed content providers. You may not reproduce, distribute, modify, or commercially exploit any juan567 content without prior written permission.

Your use of the Platform grants you a limited, non-exclusive, non-transferable, revocable licence to access and use juan567 for personal, non-commercial gaming purposes only. This licence does not include any rights to sublicense, reverse-engineer, or create derivative works from any Platform content.

11 Limitation of Liability

To the maximum extent permitted by Philippine law, juan567 shall not be liable for:

  • Any indirect, incidental, special, or consequential losses arising from your use of or inability to access the Platform.
  • Losses resulting from your failure to maintain the security of your account credentials.
  • Interruptions to service due to maintenance, technical faults, or circumstances beyond our control (including but not limited to acts of God, power failures, or internet outages).
  • Losses arising from a player's misunderstanding of game rules or promotion terms.

In all cases, juan567's total liability to any player for any claim arising from these Terms shall not exceed the total amount deposited by that player in the 30 days preceding the claim.

Nothing in these Terms limits juan567's liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable Philippine law.

12 Account Termination

You may close your juan567 account at any time by contacting our support team. Upon voluntary closure, any remaining real-money balance (after deducting any applicable pending review amounts) will be refunded to your registered payment method, subject to completion of any outstanding KYC requirements.

Juan567 may suspend or permanently close your account without prior notice if:

  • You have breached any part of these Terms.
  • We have reason to believe your account is involved in fraudulent activity, money laundering, or bonus abuse.
  • You have provided false registration information.
  • We are required to do so by law, by order of PAGCOR, or by any other competent regulatory authority.
  • Your account has been inactive for 24 consecutive months. In this case, you will be notified 30 days in advance and given the opportunity to withdraw any remaining balance.

13 Amendments to These Terms

Juan567 reserves the right to amend these Terms at any time. When material changes are made, we will notify registered players via email at least 14 days before the changes take effect. For minor changes — such as clarifications that do not affect player rights — we may update the Terms without prior individual notification, though the "Last Updated" date at the top of this page will always reflect the most recent revision.

If you disagree with any updated Terms, you may close your account before the effective date of the changes and withdraw your remaining balance without penalty. Your continued use of juan567 after the effective date constitutes acceptance of the revised Terms.

14 Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or in connection with these Terms or your use of juan567 shall first be referred to our customer support team for resolution.

If a dispute cannot be resolved through our internal process within 30 days, it may be escalated to PAGCOR as the relevant regulatory authority. Juan567 cooperates fully with PAGCOR's dispute resolution mechanisms as required by its license conditions.

For disputes that cannot be resolved through the above channels, both parties submit to the exclusive jurisdiction of the courts of the Republic of the Philippines.

15 Contact Us

If you have questions about these Terms, need clarification on any section, or want to raise a concern about your account or a transaction, please get in touch with the juan567 support team. We're available around the clock and happy to help.

  • Email: support@juan567.com
  • Live Chat: Available 24/7 via the chat icon on any page of juan567.com
  • Response time: Most queries are answered within 10 minutes during peak hours; email responses within 24 hours.

For account-specific queries, please have your registered email address or account ID ready when you contact us — it helps our team pull up your details and resolve things faster.

Ready to Play? Register with Juan567 Today

Now that you know the rules, tara na! Create your free account and start playing Tongits, sports betting, Color Game, and more — fast deposits via GCash, fast withdrawals when you win.